Help & FAQ

MyFinWell uses advanced AI algorithms to analyze multiple factors including your payment history, credit utilization, credit age, credit mix, and recent inquiries. We pull data from major credit bureaus and combine it with your financial profile to provide an accurate assessment.

Typically, loan approvals take 2-5 business days after all documents are submitted and verified. However, this can vary depending on the bank and your specific profile. You can track your application status in real-time through your dashboard.

You'll need to upload:

• Identity proof (Aadhaar, PAN card)
• Address proof (utility bill, rental agreement)
• Income proof (salary slips, bank statements, Form 16)
• Property documents (if applicable)

All documents should be clear, valid, and in PDF, JPG, or PNG format (max 10MB per file).

Yes, absolutely. We use bank-level encryption (256-bit SSL) to protect all your data. Your documents are stored securely and never shared with third parties without your explicit consent. We are compliant with all data protection regulations including GDPR and Indian data protection laws.

Yes! MyFinWell's one-click application feature allows you to apply to multiple banks simultaneously. Your information is pre-filled, and you can track all applications from a single dashboard. This helps you compare offers and choose the best one.

Our Credit Rehabilitation Program provides personalized strategies:

• Reduce credit utilization below 30%
• Maintain 100% on-time payment history
• Avoid new credit applications for 3-6 months
• Keep old accounts open to improve credit age
• Review and dispute any errors in your credit report

Use our Credit Simulator to see how different actions affect your score.